After-sales services for ESA vehicles

24/7 remote assistance – Maintenance – Spare parts

What does good after-sales assistance mean to me?
Anticipate the client’s needs.
Act before problems arise and take
care of the client at every stage of the relationship.
We develop customised intervention models,
ensuring 24/7 service.
The client is never left unattended
ESA – Ecologia Soluzione Ambiente
Requests for assistance, addressed to the Service department, should always be submitted by email to
postvendita@esa-italy.com
indicating the matriculation number of the vehicle, the name of the client and a contact number.
An ESA technician will contact the designated point
of contact in real time to respond to your request.
ESA has activated the telephone number
0522 1216042,

which is operational 24/7.
The designated technician will be available 24/7, during evening/night hours, including weekends (Saturday and Sunday).

We dedicate ourselves to the client:
all our after-sales services


We provide a comprehensive assistance service which ensures efficiency
and operational continuity of the ESA vehicles and collection systems.
ESA is a reliable partner in the routine and extraordinary management of all its products, to protect the safety of citizens and ecological operators.

Maintenance of machine fleet: we anticipate demands

Our machine fleet maintenance service enables us to anticipate and prevent critical problems, relieving the client of the need for constant monitoring. Fine-tuning and operational checks ensure that the machines remain efficient and fully operational at all times.
Maintenance work is carried out by highly qualified technicians.

24/7 remote assistance: timely monitoring at a distance

Through the use of a SIM, we are able to monitor the units of the client and ensure the right assistance, even from remote. We are committed to resolving any issues as soon as they arise.

Spare parts

We avail of a spare parts warehouse dedicated to ESA units that enables us to respond to requests or intervene rapidly in case of need to reset the operations in the shortest possible time.

Test area for collection system: we anticipate logistical problems

We are equipped with a test area that enables us to simulate all that could occur on the road with vehicles and containers. Thanks to the tests, we can anticipate and eliminate any logistical problems.

Authorised workshop network

We avail of a vast network of authorised workshops nationwide to ensure fast and efficient intervention.
Our partners are selected and trained to operate according to ESA standards, ensuring quality and reliability.

Client training

We offer the client the possibility to access training courses dedicated to all the units, with the goal of ensuring correct, safe and efficient use of the ESA vehicles and systems.
The training allows operators to acquire practical and operational skills, improving daily management of the units, reducing the risk of errors and contributing to maintaining performance and duration over time.
Training updates reserved to operators of the 2AS system
Copyright Ecologia Soluzione Ambiente S.p.a. 
Via Vittorio Veneto, 2-2/A - 42021 Bibbiano (RE) 
Tel. +39 0522 884411 - Fax +39 0522 884401 
P.Iva 01494430356

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